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Frequently Asked Questions

What is your return policy?

You may return new undamaged, unopened items sold and fulfilled by Parasiempre Productions within 10 days of delivery for a full refund.

How do I return an item already shipped?

To return an item already shipped, please put the item back in the package and return to carrier, shipping fees apply.

I've returned my item; how soon will I receive my refund?

Once we have received your item, you should receive your refund in 10-15 business days.
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