Starkey International and Marta Perrone Present
Service Management System Course
Starkey International’s Sophisticated Service Management Education
Los Angeles - Upcoming
Our unique Service Management System gives instructions on How to Identify Service Expectations and How to Customize a Service Delivery Plan. This patented Facilities Management tool is a highly sophisticated process for identifying, organizing and prioritizing private staff duties and service expectations. It provides a unique management foundation for any service environment. This course studies: Terminology, Zoning, Housekeeping Organization, Maintenance and Security Task Sheets. It also includes instructions on how to integrate service delivery hours and identify positions. Included with this course is StarkeyHQ® software; designed for customizing a service delivery plan.
Starkey Service Management System includes:
Identifying Vision and Service Goals
Employer’s Family Tree and Traditions
Household Favorites and Preferences
Establishing the Environment
Service Standards & Matrix
The Original Guide to Private Service Management textbook 700 pages
Technical Skills Qualifier
Physical Structure and Service Flow
Housekeeping and Maintenance Task Sheets
“Day in the Life®” & Position Descriptions
Tuition:
5 Day Course
$4,515
Included with Tuition:
· StarkeyHQ® Software - Managing the Business of Private Service
· The Original Guide to Private Service Management textbook
· Starkey Service Management Systems Certificate of Completion
Service Management Plan:
StarkeyHQ© Software
Customizing a Service Management Plan and Creating a Household Manager’s Book Identifying Lifestyle Service Visions Identifying Environments Identifying Service Standards Creating Zones and Housekeeping, Maintenance, and Security Task Sheets Working with the Service Management System’s Tools Customizing and Completing your Service Delivery Plan Presenting the plan to your Principals and Fine Tuning |
Service Standards Include:
Administration, Calendars, Inventory
Housekeeping Schedules Culinary Expectations Clothing and Valet Care Entertainment – Event Planning Property and Grounds Management Maintenance Task Schedules Transportation and Travel Schedules Safety and Protection Management Personal Care: Elder, Guest, Child, and Pet |
Starkey
International Institute for Household Management • (303) 832-5510 • www.starkeyintl.com
Marta Perrone * (818) 618-8129 * http://www.Domestic-Connections.com
Marta Perrone * (818) 618-8129 * http://www.Domestic-Connections.com
